Most use Telegram for Business to communicate with customers because it is free. Telegram Business is free without any messaging limit You can also share any files, such as promotions, event posters, and product updates in the form of images or videos to your customers without lowering the quality or resolution.ħ5% of Telegram users say they get most of their news from the app. Using Telegram for Business means that you can upload large files and media, each up to 2 GB in size, and enjoy unlimited storage in the Telegram Cloud for free. Telegram Cloud provides users with a convenient and secure way to store large files and media.
Free, unlimited storage in the Telegram Cloud Jump to the comparison table of Telegram Channels vs Telegram Group below to see their main differences.
In Telegram Channels, only admins can send messages. Telegram Channels are similar to Telegram Groups or other group chats in messaging apps, such as WhatsApp groups in terms of having more members in a chat room, but different as it is more of a one-way communication. Businesses can increase their visibility by creating a public channel with relevant keywords in the channel name and description, making it easy for individuals searching for that specific type of business to find and join the channel. Users can locate one another by searching for usernames. Telegram usernames allow for communication without the need for phone numbers. Reach customers who don’t have your number on Telegram In other words, members of the sales team and customer support team can collaborate seamlessly to provide the best customer experience. For example, your team members can access conversations with a specific customer at the same time on their own mobile devices even when they are not in the office. Additionally, Telegram enables collaboration and communication among staff members, as well as the ability to perform various administrative tasks. This means that with one account, you can use the app on multiple devices, and all conversations will be updated in real-time across all devices. Telegram allows for multiple simultaneous sessions on different devices. Telegram can be accessed on multiple devices
The Telegram Business API is also free, as opposed to the WhatsApp Business API. Most often than not, the first question that comes to mind when it comes to Telegram for Business is, “how is Telegram different from other messaging apps?” It is similar to WhatsApp but does not require conversation fees. Telegram for Business actually provides many free features that can be super practical for communicating with customers. Is Telegram good for business? Benefits and features of Telegram Business
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